Imperial Ford/Mazda Germiston

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MrMazda
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Car: Mazda
Model: 6 Active 2010
Location: Kempton Park

Re: Imperial Ford/Mazda Germiston

Postby MrMazda » Wed Oct 17, 2012 6:32 pm

Bradster wrote:Just got a call from Germiston. They have re-assured me my car is working like it should.
Would like to say it was a pleasure speaking to the guys, they answered every question i had with a smile.

Keep up the great customer service guys!


I saw your car on the lift & must say you really found a clean example. By the way you don't owe me, if you feel you want to do something make a donation to Vita Nova Centre.

I had a very fruitful conversation with both Ryno & Willie FMCSA rep today. (Willie is now also going to push for our factory visit.)

Rich I'll be there on Friday for a meeting will ensure they look after your wheels baby.
Ex: 323: 1980 1.4 GLC 95 k km, 1980 1.6 GLC 68 k km, 84 SLX 53 k km, 91 2.0i SLi 345 k km, 97 160i Midge 467 k km
Ex: 626: 1983 2.0 SL 160 k km, 88 2.0i SLi 120 k km, 91 2.0i 16v SLi 350 k km
Ex Meteor GLi 87 120 k km
Ex: BMW 528i A & 528i M (Twice bitten for ever shy)! 44 k km ag shame
EX B2200 94 347k km
Ex 2006 6 Original 222 k km, 2010 6 Active 130 k km

Current: 2002 1300 323bakkie akaBantam 292 k km
2010 Sirion 1.3 103k km
MrMazda
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Re: Imperial Ford/Mazda Germiston

Postby MrMazda » Tue Nov 06, 2012 12:06 pm

I only realised this morning how hard these guys fought the case of the gearbox issues on my vehicle. The 1st box replacement the warranty dept authorized a recon box, but non was available. Louis then pushed Willie the factory rep until Willie had the current CEO of FMCSA directly involved, who then authorised an internal write down on the price of a new box to the recon price so that warranty dept could then supply the new box at recon price.

Big ups to Louis & Willie & thanks to Fanie & Ryno for going the extra distance for your customers. Ryno & Louis are still very much in contact to sort existing & new problems out.

The best workshop in SA by Far. I popped in there yesterday since I have a slight problem with the box again. No prior appointment, but a claim was lodged a few days ago. Ryno organised a loan car, pushed my car into their busy schedule, no questions asked, no come back tomorrow, no make an appointment before we can assist, just sheer proper good service.

You guys rock!
Ex: 323: 1980 1.4 GLC 95 k km, 1980 1.6 GLC 68 k km, 84 SLX 53 k km, 91 2.0i SLi 345 k km, 97 160i Midge 467 k km
Ex: 626: 1983 2.0 SL 160 k km, 88 2.0i SLi 120 k km, 91 2.0i 16v SLi 350 k km
Ex Meteor GLi 87 120 k km
Ex: BMW 528i A & 528i M (Twice bitten for ever shy)! 44 k km ag shame
EX B2200 94 347k km
Ex 2006 6 Original 222 k km, 2010 6 Active 130 k km

Current: 2002 1300 323bakkie akaBantam 292 k km
2010 Sirion 1.3 103k km
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JohannH
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Re: Imperial Ford/Mazda Germiston

Postby JohannH » Thu Feb 07, 2013 1:13 pm

Bought some parts for my car now from Imperial, Was really a pleasure to do bus with these gents. John in parts has been receiving endless Q from me and was able to assist. Would recommend them to anyone. Thanks guys and keep up the excellent service.
2009 Mazda 3 MPS
_________________________________________________________________________________

Never argue with a fool - they will drag you down to their level, then beat you with experience.
pietr
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Re: Imperial Ford/Mazda Germiston

Postby pietr » Thu Feb 07, 2013 2:31 pm

Best Mazda dealer I have ever dealt with!
ex Ford Cortina, Capri and Fairmont and Escort GLE and Fiesta 1.4
ex Mini 1000 and 1275
ex Toyota Camry, Corolla and Tazz and Hilux 4x4
ex Vw Beetle and 2.1 Kombi, Jetta CLX and 2 x CLI's
ex Audi 5e
ex BMW 2002 and 316 Coupe
ex Renault 5 and 11
ex Nissan Sentra GXE and EXA and Langley
ex Opel Kadett, Ascona and Corsa CDE, Utility 1.4
ex 1973 Mazda 616, 1974 Rx2 and Soho 121
ex 2004 Ford Fiesta 1.4
ex 2005 Blue Mazda 3 1.6 Dynamic
ex 2006 Black Mazda 6 2.0 Active 174 km
ex 1993 BMW 316i 293k km
ex 1998 Nissan Sani 2.4 SUV 265k km
ex 2000 Subaru Legacy GX 2.5 AWD 171k km
Ex 1998 Audi A4 2.4 V6 312k km
1996 Red Mazda MX 6 122KW 204k km
2014 Ford Fiesta Ambiente 13k
2003 Volvo xc 90 T6 AWD 200kw
MrMazda
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Car: Mazda
Model: 6 Active 2010
Location: Kempton Park

Re: Imperial Ford/Mazda Germiston

Postby MrMazda » Wed Feb 27, 2013 3:16 pm

90 000 km done yesterday. Thanks for your continued great service.
Ex: 323: 1980 1.4 GLC 95 k km, 1980 1.6 GLC 68 k km, 84 SLX 53 k km, 91 2.0i SLi 345 k km, 97 160i Midge 467 k km
Ex: 626: 1983 2.0 SL 160 k km, 88 2.0i SLi 120 k km, 91 2.0i 16v SLi 350 k km
Ex Meteor GLi 87 120 k km
Ex: BMW 528i A & 528i M (Twice bitten for ever shy)! 44 k km ag shame
EX B2200 94 347k km
Ex 2006 6 Original 222 k km, 2010 6 Active 130 k km

Current: 2002 1300 323bakkie akaBantam 292 k km
2010 Sirion 1.3 103k km
MasterNik
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Re: Imperial Ford/Mazda Germiston

Postby MasterNik » Wed Feb 27, 2013 3:28 pm

Going for my 130 000 km soon - I think after long consideration since my 10 000km - I will give Germiston a try
Do they also service on Saturdays?
What should I expect for my 130 000 Service? I suspect my brakes might need to be done.
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MrMazda
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Posts: 11012
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Car: Mazda
Model: 6 Active 2010
Location: Kempton Park

Re: Imperial Ford/Mazda Germiston

Postby MrMazda » Wed Feb 27, 2013 8:12 pm

They're not open on Saturday, but if you make prior arrangements they will pull it onto lift @ 07:00 & do it as quick as possible without sacrificing quality.
Ex: 323: 1980 1.4 GLC 95 k km, 1980 1.6 GLC 68 k km, 84 SLX 53 k km, 91 2.0i SLi 345 k km, 97 160i Midge 467 k km
Ex: 626: 1983 2.0 SL 160 k km, 88 2.0i SLi 120 k km, 91 2.0i 16v SLi 350 k km
Ex Meteor GLi 87 120 k km
Ex: BMW 528i A & 528i M (Twice bitten for ever shy)! 44 k km ag shame
EX B2200 94 347k km
Ex 2006 6 Original 222 k km, 2010 6 Active 130 k km

Current: 2002 1300 323bakkie akaBantam 292 k km
2010 Sirion 1.3 103k km
MrMazda
Honorary Member
Honorary Member
Posts: 11012
Joined: Wed Jan 26, 2011 3:54 pm
Car: Mazda
Model: 6 Active 2010
Location: Kempton Park

Re: Imperial Ford/Mazda Germiston

Postby MrMazda » Wed Feb 27, 2013 8:52 pm

Even my 4 year old grandson said: "nou werk die yskassie (aircon) weer lekker."
Ex: 323: 1980 1.4 GLC 95 k km, 1980 1.6 GLC 68 k km, 84 SLX 53 k km, 91 2.0i SLi 345 k km, 97 160i Midge 467 k km
Ex: 626: 1983 2.0 SL 160 k km, 88 2.0i SLi 120 k km, 91 2.0i 16v SLi 350 k km
Ex Meteor GLi 87 120 k km
Ex: BMW 528i A & 528i M (Twice bitten for ever shy)! 44 k km ag shame
EX B2200 94 347k km
Ex 2006 6 Original 222 k km, 2010 6 Active 130 k km

Current: 2002 1300 323bakkie akaBantam 292 k km
2010 Sirion 1.3 103k km
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chris323
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Re: Imperial Ford/Mazda Germiston

Postby chris323 » Wed Feb 27, 2013 10:46 pm

Haha thats funny :P
Enjoying aircon and tinted windows a LOT i must say.
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